If there is a service I don't use, do I pay anything for it anyway?
Not at all. Units are taken from your account only if you use a service, according to the previously mentionned rules.
Is there a time limit to use the units?
You need to use the units within the year of their purchase.
What happens when I run out of units?
First, when you have very few units left, you start getting warning emails.
When you have run out of units, the use of ExtraClub is blocked. Remember that units are taken from the accounts every night so the service will never be stopped while you are using it.
What happens to my data if I run out of units?
Your data will be stored for a year so it will not be lost and as soon as you buy more units, you will get everything back.
Can I use several packages at the same time?
Sure you can! These will credit your account with the number of units contained in each pack.
Can I switch to an unlimited plan if I already have units?
Of course! If you switch to an unlimited plan, you will have an unlimited access to all the services of ExtraClub. Once you decide to stop your unlimited plan, you will get the units you had purchased back and they will be taken from the account as you use the service.
How do I register for the ExtraClub services?
It is very easy to subscribe. You will only need to provide some information on your sports organization, choose an Internet address for your ExtraClub and give a contact email address. . . and that's it!
How can I pay?
When you buy a package, you can safely pay online using your credit or debit card (Visa), by money transfer or by check. All of this will be explained in detail as you make the payment.
How can I get an invoice for my purchase?
Once you have registered on ExtraClub, you have access to your customer account where you can refill your account with units or download your invoices.